Last updated: November 20, 2025
KivoAI ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.
We may collect information you directly provide to us, including:
When you access the Service, we may automatically collect:
If you connect your account to social media platforms or use third-party authentication services, we may receive information from those services in accordance with their authorization procedures.
We use the information we collect for various purposes, including:
We may share your information with third parties when you explicitly consent to such sharing.
We may share information with service providers who assist us in operating the Service, such as hosting providers, payment processors, and analytics services.
If KivoAI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights and safety of our users and the public.
Certain information in your profile may be visible to other users of the Service as part of the normal functioning of the platform. This may include your name, profile photo, role, and feedback received.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
You have the right to access, review, and correct the personal information we maintain about you. You can do this through your account settings or by contacting us.
You may request deletion of your account and associated data by visiting this page. However, we may retain certain information for legal, accounting, or security purposes.
You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email we send or by updating your notification preferences in your account settings.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale or sharing of personal information.
You can download your data in a portable format at any time. This includes all your personal information, videos, and feedback data.
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can control cookie preferences through your browser settings.
The Service may contain links to third-party websites and applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing your information.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
For users between 13 and 18, parental consent is required.
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have the same data protection laws as your home country. By using the Service, you consent to the transfer of your information to countries outside your country of residence.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
KivoAI Privacy Team
Email: privacy@kivoai.com
Address: [Your Company Address]
Phone: [Your Company Phone]
We will respond to your inquiry within 30 days of receipt.